Rain Bet Casino Terms and Conditions
About these terms
Here are the main conditions for using Rain Bet. Read our complete terms before accepting them or making a transaction.
Rain Group Ltd owns the Rain Bet gaming service. The company is registered in Anjouan under number 16077 and holds an Anjouan licence for online games of chance. Those company and licensing details concern the gaming operator.
The operator's agreement covers guests as well as registered players. Accessing the gaming service means accepting its terms; if you disagree, do not use it. Revisions apply when published, and continued use signifies acceptance. Bets awaiting settlement when a revision takes effect remain subject to the earlier terms.
Age and location restrictions
You must meet the minimum gambling age that applies where you are, satisfy the operator's age requirements and have the legal capacity to enter an agreement. Underage play is prohibited, and proof of age may be requested.
Our Rain Bet service is unavailable to anyone living in or accessing it from the United Kingdom, including Northern Ireland. UK residents cannot deposit or play. Breaching the location restrictions also means the operator does not guarantee that withdrawals or refunds can be processed.
Other excluded locations include:
- The United States and its territories.
- France and its territories.
- The Netherlands, its territories and the other countries within its Kingdom, including Aruba, Curaçao and Sint Maarten, plus Bonaire, Saba and Sint Eustatius.
- Australia and its territories.
- Austria, Germany and Spain.
You must also comply with any prohibition on online gambling where you live or access the service. A VPN, proxy or other tool must not be used to disguise your location.
Your account and conduct
Use the gaming service personally, for your own private activity. Each player may have only one account. Accounts opened through other people on your behalf count towards this restriction. Duplicate accounts can be closed, with their balances locked and withheld.
Keep your contact details accurate and your registered email accessible. Protect your password and report suspected account or email compromise promptly through the gaming service's support channels.
The operator prohibits account sales, account transfers and transfers of money between player accounts. Cheating, collusion, unlawful activity, manipulation of games and misuse of promotions are also prohibited. Breaches can lead to account restrictions or closure and the withholding of funds under the applicable terms.
Identity checks
Rain Bet may require identity and location checks during the account relationship, including before a withdrawal. Requested documents can include photo identification, a selfie holding that identification and a bank statement or utility bill.
| Verification condition | Effect under the operator's terms |
|---|---|
| Verification remains incomplete after 72 hours | Access to the service, payments, withdrawals and funds may be restricted. |
| Documents are being assessed | Analysis may take up to seven business days. |
| The account has temporary approval | Deposits during this status are capped at €500 in total, and withdrawals cannot be completed. |
| Verification is failed or false documents are supplied | The terms provide for permanent closure and forfeiture of funds. |
These checks are administered by the gaming operator. Submit identity documents only through our verification process.
Deposits, withdrawals and offers
Use a payment method you are authorised to use. Crypto deposits have a 1× wagering lock. The standard minimum withdrawal is $15 or its currency equivalent; account closure is an exception allowing withdrawal of the full balance, subject to the other applicable conditions.
The operator charges no withdrawal commission after a deposit has been wagered at least once. Its withdrawal clause doubles the usual wagering amount when a promotion is chosen. Separate offer conditions also apply, so check the selected promotion before taking part.
Withdrawals normally return to the payment method used for the deposit. The operator may permit an alternative after additional security checks. If an account is inaccessible, dormant, locked or closed, contact the gaming service's customer support about accessing the balance.
Welcome promo codes have a $50 withdrawal ceiling. For promotional or affiliate codes, no more than $50 can move into the normal balance after the wagering lock is completed; any excess is forfeited. These code-specific limits should not be read as a limit on every withdrawal.
Taking a break
Only gamble with money you can afford to lose. The Rain Bet self-exclusion process begins with a 24-hour cooling-off period that requires email acceptance. A further email then offers exclusion durations. Self-exclusion cannot be reversed, and during exclusion you must neither open a replacement account nor place bets. Depositing money, including attempts to do so, is also prohibited.
Our responsible gambling page explains this subject further.
Questions and disputes
For questions about these terms, a gaming account or a bet dispute, use our Customer Support form and communicate from your registered email address.
A wager dispute must reach the operator within three days of settlement; its terms reject claims made later. Include the disputed bet and a clear explanation of the issue. The operator aims to answer settlement complaints within a few days and intends to respond within 28 days. These are stated response aims, not a guaranteed resolution time. Unresolved disputes move from customer support to management.
The gaming operator's terms specify Anjouan law. If translated versions differ, the English version takes precedence.